Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section incorporated into your Online Control Panel. It offers an ever–increasing knowledgebase with regularly asked questions and in–depth educational articles compiled by our skillful technical support team.

  • Top quality support service
  • Tutorial Video Clips

  • For people who’d like to learn how to deal with a commonly encountered issue by watching a how–to video, we have added a collection of video tutorials to our Online Control Panel. All the educational videos are short and easy to understand. They offer you step–by–step presentations of different web site management tasks.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 support service with a one–hour ticket response time guarantee. A team of proficient techs will be at your disposal to reply to all the inquiries that you may have. During non–busy periods, a reply will be given in even less than twenty minutes.