One of the common reasons to get a server of your own is the fact you'll have full control over the software environment and you can install anything you would like. This will allow you to run apps that require certain software in order to be present on the machine, which is not possible with a shared web hosting server in which you could install software only inside the account, but not on a root level. If you aren't very acquainted with this type of matters, nonetheless, you might experience difficulties since managing a hosting server of your own is different from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our admins will be able to take care of different tasks which should be carried out or can resolve various problems that you may come across.

Installation and Troubleshooting in VPS Hosting

The upgrade comes with an hour of custom work on your hosting server, so if you obtain any one of our virtual private servers solutions, you could take full advantage of this service and have our admins do different tasks that you can not do yourself or you just have no time. They are able to install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any app that doesn't work efficiently for some reason. You could add the upgrade to your package as many times as you would like depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade provides thirty minutes of custom work on your server too, but just in case you need more than that, you may always add the Installation & Troubleshooting upgrade with several clicks from the billing area.

Installation and Troubleshooting in Dedicated Web Hosting

You'll be able to add the upgrade to any of the dedicated hosting services we offer at any time that you need it. In the event that you need some custom work from our administrators right after your hosting server is prepared, you could get the upgrade during the hosting server signup procedure, or if you need something to be done afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your server, so if you face any difficulties to install a third-party software or some program gives errors and does not work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in the event that you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.